Terms of use

Accepting these terms

By signing up for an account, or hosting or joining a game on Mindlah, you agree to these terms and to our Privacy policy. If you do not agree, please do not use Mindlah.

Host accounts

Give your correct name and email, and keep your password safe. You are responsible for what happens under your account, including the games you host.

If you are under 18, you need permission from a parent, guardian or teacher to sign up.

Players

Players do not need an account. Choose a polite nickname. The host can remove any player from a game.

Your content

The quizzes, questions and pictures you create remain yours. You give us permission to store and display them as far as needed to run your games.

You are responsible for making sure you have the right to use the text and pictures you upload.

What is not allowed

Do not use Mindlah for content that is unlawful, obscene, insulting, threatening, or that touches on racial and religious sensitivities.

Do not upload content that infringes someone else's copyright, impersonate another person, or collect players' personal data through quiz questions.

Do not try to break into, overload or disrupt the service, and do not use scripts or bots to answer or cheat in a game.

The quiz library

The ready-made quizzes in the library are provided by Mindlah to be played on Mindlah. We work to keep them accurate, but do not guarantee they are free of mistakes. If you find one, please tell us.

Plans and player limits

The free version is for trying things out: one player in a game, each game once, one quiz of your own, and no CSV export. Your email must be verified before your first game.

An Event Pass opens every game for 48 hours from when it is switched on. Teacher and Organisation open every game for the time paid for, a month or a year. Nothing renews by itself: when the time is up, your account goes back to the free version, and your quizzes and game history stay. A game that is running when the time is up can be finished.

For now payment is by bank transfer after you contact us, and the pass or subscription is switched on by hand. The amount and conditions are agreed with you before you pay.

Refunds

If you buy a pass or a subscription and have not used it to start any game, you can ask for a full refund within 7 days of paying. Contact us with the reference number on your receipt.

Once a pass or a subscription has been used to start a game, the payment is not refunded, unless the service failed to work because of a problem on our side. In that case, contact us and we will give you replacement time or a refund.

Service availability

Mindlah is provided as is. We work to keep it running, but do not guarantee an uninterrupted service.

A game in progress can end if the server is restarted or maintained. Games that have finished and been saved are not affected.

Suspension and termination

You can delete your account at any time on the My account page. We may suspend or close accounts that break these terms, and remove content that is not allowed.

Limit of liability

As far as the law allows, Mindlah is not liable for indirect losses arising from the use of this service, including interrupted games or lost data.

Governing law

These terms are governed by the laws of Malaysia.

Changes to these terms

If these terms change, we will update the date above. By continuing to use Mindlah after a change, you agree to the new terms.

Contact us

Questions about these terms can be sent through the Contact us page.